Welcome to A1 Connect

Cookie Policy

Understanding how and why we use cookies

A1Connect.co.uk use cookies to provide you with the best possible online shopping experience. This Cookie Policy aims to answer the following questions:

We have implemented a Cookie Policy as part of our initiative to comply with recent legislation, but also, to ensure that we are open and clear with you about what happens when you visit http://www.a1connect.co.uk.

What are cookies?

A cookie is a small text file that is sent to and placed on your device (e.g. a computer, smartphone, tablet, or any other internet-enabled device), by a website that you have visited. It enables a website to 'remember' who you are.

When you visit a site for the first time, a cookie is saved onto your device. The next time you visit that website, your device checks to see if a cookie has previously been downloaded from that website. If it finds a match, the information contained in that cookie is then sent back to the website. The website is then aware that you have visited it before.

Cookies make the interaction between you and the website, faster, easier and more efficient. Most websites you visit will use cookies to improve your experience of using the site, by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

If a website does not use cookies, it will think you are a new visitor every time you move to a new page on the site. For example, without cookies enabled, when you enter your login details and move to another page, the website will not recognise you, so will not be able to keep you logged in. You'll therefore have to log in again, every time you visit a new page on the site.

Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').

In some cases, the information found in the cookie will be used by the website to tailor the content it displays to you. Ever wondered how websites are able to offer customised, product recommendations? Amongst other things, they use cookies to determine what products you have previously purchased and look at product pages you have previously visited, to offer you a more personalised online shopping experience.

What information is stored by a cookie?

A cookie will usually contain:

The name of the website from which the cookie has come from

The 'lifetime' of the cookie (i.e. how long it will remain on your device for)

A value, which is usually a randomly generated, unique number

When you visit http://www.A1Connect.co.uk, any cookies placed by ourselves, allow us to identify whether or not you have purchased from us before. These cookies do not contain personal information about you.

What do we use cookies for?

A1Connect.co.uk use cookies for a variety of reasons.

Some cookies are essential for the site to function, so we enable these cookies automatically when you arrive at the site. Other cookies allow us to provide the services and features that are most likely to meet your needs, and to customise our service to make your experience quicker and easier.

Cookies allow us to:

Keep track of the items you have stored in your shopping basket

Compile anonymous, aggregated statistics that allow us to understand how you use our site - we cannot identify you personally from this information

Prevent fraudulent activity and carry out other essential security

Help develop A1Connect.co.uk to make it easier for you to use

By using A1Connect.co.uk, you agree that we can place cookies on your device.

Our cookies do not store any sensitive information about you, such as your name, address, phone number, e-mail address, payment details, password, or any other information that personally identifies you.

What types of cookies do we use?

There are many different uses for cookies, but they generally fall into the following main categories:

Strictly Necessary

These cookies are essential in order to enable you to move around A1Connect.co.uk and use its features, such as adding items to your shopping basket and placing an order.

These cookies do not contain personal information about you; however, if you choose not to enable these cookies, it will affect the performance of the website, or parts of it.

Performance

These cookies help us understand how visitors interact with A1Connect.co.uk by providing information about the pages visited, the time spent on the website, the journey taken throughout the site, etc. in addition to any issues experienced, such as error messages.

These cookies do not collect information about you – all of the information collected is anonymous and aggregated. It is only used to help us understand how to improve the performance of the website.

Functionality

These cookies are used to provide services or to remember settings that you saved, to improve the experience of using A1Connect.co.uk.

The information that these cookies allow us to collect, includes personally identifiable information that you have disclosed, such as your username. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it.

If you choose not to enable these cookies, it will affect the performance and functionality of the website, or parts of it, and will restrict access to the website's content.

Targeting / Advertising

Third party cookies are used to deliver content that is more relevant to you and your interests. They are used to deliver targeted advertising or to limit the number of times you see an advertisement. In addition, they are also used to measure the effectiveness of advertising campaigns featured on A1Connect.co.uk and other third-party websites.

These cookies are used to remember websites that you have visited and this information will be shared with other parties, including advertisers and agencies we work with.

Do we use third party cookies?

Third party advertising companies

A1Connect.co.uk use third-party advertising companies to place banner advertisements about our products and services on other websites. To measure the effectiveness of these advertising campaigns, and to offer selective ad content, the advertising companies may use an anonymous identifier (such as cookies or Web beacons) to learn more about your visits to http://www.a1connect.co.uk and other websites. This anonymous identifier is NOT your name, address, phone number, e-mail address, password, or any other information that personally identifies you.

Web beacons (also known as web bugs / pixel tags / clear GIFs) monitor the behaviour of visitors on websites and can provide information to third party companies regarding what users do on websites.

These third party cookies are governed by the privacy policies of the entities placing the ads and are not subject to the A1Connect.co.uk's Cookie Policy.

Social Networks

If you take the opportunity to 'share' A1Connect.co.uk content with friends through social networks – such as Facebook and Twitter – you will be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

What happens if I do not enable cookies?

We recommend that you choose to allow us to enable all cookies whilst browsing so that we can bring you the best possible experience and let you know about offers that could be right for you.

You can choose whether to let us enable all cookies when you visit http://www.A1Connect.co.uk (see 'how can I control or delete cookies?')

If you decide not to enable cookies, you will still be able to browse A1Connect.co.uk, but you will not be able to place an order through it. In addition, some other, key aspects of the site will not work on your device.

For this reason, we recommend that you ensure cookies are enabled.

How can I control or delete cookies?

Most web browsers are automatically set to accept cookies, but if you'd prefer to restrict, block or delete cookies from A1Connect.co.uk, you can use your web browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) to do this. Please refer to the 'Help' menu of your preferred web browser to learn how to change your cookie preferences. This will tell you how to stop your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

For information on how to manage cookies on your smartphone, tablet, or other internet-enabled device, please consult your device's documentation, or any associated online help files.

If you use different devices to view and access the A1Connect.co.uk website (e.g. a computer, smartphone, tablet, or other internet-enabled device), you will need to ensure that each web browser on each device is adjusted to suit your cookie preferences.

What happens if I delete my cookies?

If you delete your cookies, you will have to update your preferences with us again. In addition, some aspects of our site will not work temporarily.

Further information about cookies

You can find out more information about cookies by visiting www.allaboutcookies.org.

List of Cookies we Collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
__utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt Used to throttle request rate.
__utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.