Cashback

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  Do I need to claim my Guaranteed Cashback?

  No - we automatically transfer your Guaranteed Cashback to your bank account. This is processed and paid 99 days from the day your order is shipped.
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  How will I receive my Guaranteed Cashback?

  We automatically pay it to your bank account by BACS, 99 days from the day your order was shipped.
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  Does Guaranteed Cashback include or exclude VAT?

  Guaranteed Cashback is inclusive of VAT.
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  I haven’t received my cashback yet. What do I do?

  If your order included Guaranteed Cashback, and you haven’t received it after more than 99 days from the day your order was shipped, please contact us.